The original announcement said that the fire damage on the Carnival Splendor would be completed for the January 16 Journey.
But they have now announced that it will be at least February 20 before sailings will take place. They are definite about that date, I am less so.
Booking that first departure can be risky if you have plans that could cost you money.
They say as repairs have progressed additional issues have been uncovered. I do hope this date is what becomes the actual, but often one delay leads to another.
This really is a good lesson in many ways. Greater care must be taken by all lines.
While customer service is impacted, think of the costs of loss revenue that would have been generated.
Carnival says that some of the parts they required were not readily available and are being manufactured in Europe. While the ship is currently in San Diego, it will sail to San Francisco in mid-January where repairs will be completed at a dry dock facility.
The announcment said that guests booked on the cancelled voyages will receive a refund or future cruise credit equal to the amount paid, along with reimbursement of air transportation-related change fees.
Those who re-book may also receive a 25% future cruise discount and/or onboard credit depending on the ship and sailing date of the new booking. Additional details are available at http://www.carnival.com .
Contact your travel agent if you are currently booked on one of the cancelled departures.
See more travel tips and news on http://www.journeystravelgear.com/